Consultations
Collecting the facts
Taking out a home loan is a big commitment and that’s
why it’s important to collect all the facts, such as what
you need from your loan, choosing the right type of loan for
your needs and working out how much you can afford to borrow.
Take a moment to review the process to get the maximum benefit
from your consultation.
Phone consultations
If you are comfortable discussing your situation on the phone,
this may be a good way to start. Getting some early information
and facts can assist by giving me time to research your options
before we meet for an appointment, or offer you advice on the
phone if you are not yet ready to proceed with an application.
What to expect at an appointment
An appointment can be made at a place that is convenient to
you, being your home, work, a coffee shop or my office at a
time that is convenient to you.
One of the benefits of a face-to-face meeting is to take
the time discussing your plans now and in the future. Being
frank and open about your situation will help me advise which
loans will suit your situation now and in the future.
Make sure you have your documents available (see document
checklist) so that I can properly and accurately evaluate
your situation.
I can help you examine the differences between the lenders
so that your choice becomes easy. I will have the lenders
application forms with me so that we can complete the forms
and check that you have all the necessary documentation to
accompany the application.
Questions I will ask - collection of personal information
and your privacy
At the appointment, I will ask you questions that apply to the
information that will be required by the lender to assist them
in their assessment of your loan application.
The lender has a responsibility to ensure their enquiries
are being made on the right person and I will need to see
original documents to show your full name, sex, date of birth.
Under the Privacy Act 1988 and the Privacy Principles and
Privacy Amendment (Private Sector) Act 2000, I will also need
your written consent before any enquiries can be made on the
information you provide. This is usually included in the lenders
application form.
The information I will require is the first point of collection
of information and is required by the lender to assess your
application for credit. This information only relates to the
purposes of getting a loan, being your employment history,
your income and commitments and your assets and liabilities.
I may also ask you for additional information regarding your
financial situation that will assist the lender in assessing
your application.
The lender is obliged to put reasonable security safeguards
in place to protect all personal information from loss, unauthorized
access, destruction, use and disclosure.
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